导游人员管理暂行规定(附英文)
国家旅游局
导游人员管理暂行规定(附英文)
（1987年11月14日国务院批准）（1987年12月1日国家旅游局发布）
第一条 为了加强对全国导游人员的统一管理，提高导游服务质量，保护旅行者和导游人员的合法权益，促进旅游事业的健康发展，制定本规定。
第二条 本规定所称导游人员，是指为旅行者（包括旅行团，下同）组织安排旅行和游览事项，提供向导、讲解和旅途服务的人员。
根据旅行者的不同要求，导游人员分别使用外国语、汉语普通话或者方言、少数民族语言进行导游。
第三条 导游人员分为全程陪同、地方陪同和定点陪同。
全程陪同导游人员，是指受旅行社（包括旅游公司，下同）委派或者聘用，为跨省、自治区、直辖市范围旅游的旅行者，提供全部旅程导游服务的人员。
地方陪同导游人员，是指受旅行社委派或者聘用，在省、自治区、直辖市范围内为旅行者提供导游服务的人员。
定点陪同导游人员，是指受旅行社委派或者聘用，在一个参观、游览点内为旅行者提供导游服务的人员。
第四条 导游人员的正当权益受国家法律保护，任何单位和个人不得非法干涉其执行工作任务。
第五条 导游人员的主要职责是：
（一）接受旅行社分配的导游任务，按照接待计划，安排和组织旅行者参观、游览；
（二）负责向旅行者导游、讲解，传播中国文化，
（三）配合和督促有关部门安排旅行者的交通、食宿，保护旅行者的人身和财物安全等事项；
（四）反映旅行者的意见和要求，协助安排会见、座谈等活动；
（五）解答旅行者的问讯，协助处理旅途中遇到的问题。
第六条 导游人员应当具备下列条件：
（一）必须是中华人民共和国公民，热爱祖国，拥护社会主义制度，遵纪守法，遵守旅游职业道德，热心为旅行者服务；
（二）具有高中以上文化水平，有胜任导游工作的语言表达能力；
（三）熟悉旅游业务，有组织接待能力；
（四）身体健康，能适应工作的需要。
第七条 具备前条所列条件者，经考试合格，办理登记注册手续，方可担任导游工作。
第八条 分配到旅行社工作的高等院校毕业生，具备本规定第六条所列条件者，可以担任实习导游人员，实习期满一年，经考试合格，可以转为正式导游人员。
第九条 根据工作需要，旅行社可以在社会上招聘业余导游人员。具备本规定第六条所列条件者，持有关证明，经考试合格，方可担任业余导游工作。
第十条 导游人员的考试工作，由国家旅游局批准组成的全国考试委员会统一领导和部署，各省、自治区、直辖市旅游行政管理部门批准组成的考试委员会具体组织实施。
第十一条 经考试合格者，由国家旅游局或者各省、自治区、直辖市旅游行政管理部门分别办理登记注册手续，并发给导游证书。
第十二条 旅行社对导游人员日常管理的主要职责是：
（一）进行政治思想、职业道德、法制、纪律教育；
（二）组织导游业务培训；
（三）负责内部考核和奖惩工作；
（四）处理旅行者对导游人员的意见。
第十三条 旅游行政管理部门可以派人检查导游工作，被检查的导游人员不得无理拒绝。
检查人员执行任务时，应当出示旅游行政管理部门的检查证件。
第十四条 导游人员在执行任务时，应当佩戴导游证，并携带导游证书。
第十五条 导游人员认真执行本规定，在工作中服务质量优异，作出重大成绩的，由旅游行政管理部门或者旅行社给予奖励。
第十六条 导游人员有下列行为之一的，由旅游行政管理部门予以处罚：
（一）不履行本规定第五条规定的各项职责造成严重后果的，根据情节轻重给予行政处分，并可以扣留导游证和导游证书；
（二）违反本规定第十三条规定，无理拒绝检查的，扣留导游证和导游证书；
（三）有上述两项行为，情节恶劣的，经省、自治区、直辖市旅游行政管理部门批准，收回其导游证和导游证书，吊销导游注册。
第十七条 对非法干涉导游人员执行任务，造成后果的，由旅游行政管理部门会同有关部门进行处理。有关部门应当配合支持。
第十八条 未按本规定参加考试、办理登记注册手续者，不得担任导游工作。擅自进行导游活动，收取导游费的，由旅游行政管理部门没收全部非法所得，并可处以非法所得三倍以下的罚款。
第十九条 受处罚者对旅游行政管理部门的处罚决定不服的，可以在收到处罚通知之日起十五日内，向上一级旅游行政管理部门提出申诉；上一级旅游行政管理部门应当在收到申诉之日起十五日内予以答复。
第二十条 本规定由国家旅游局负责解释，施行细则由国家旅游局制定。
第二十一条 本规定自1988年3月1日起施行。
INTERIM PROVISIONS ON THE ADMINISTRATION OF AFFAIRS CONCERNINGTOURIST GUIDES
Important Notice: (注意事项)
英文本源自中华人民共和国务院法制局编译, 中国法制出版社出版的《中华人民
共和国涉外法规汇编》(1991年7月版).
当发生歧意时, 应以法律法规颁布单位发布的中文原文为准.
This English document is coming from the "LAWS AND REGULATIONS OF THE
PEOPLE'S REPUBLIC OF CHINA GOVERNING FOREIGN-RELATED MATTERS" (1991.7)
which is compiled by the Brueau of Legislative Affairs of the State
Council of the People's Republic of China, and is published by the China
Legal System Publishing House.
In case of discrepancy, the original version in Chinese shall prevail.
Whole Document (法规全文)
INTERIM PROVISIONS ON THE ADMINISTRATION OF AFFAIRS CONCERNING
TOURIST GUIDES
(Approved by the State Council on November 14, 1987 and promul-
gated by the National Tourism Administration on December 1, 1987)
Article 1
These Provisions are formulated in order to strengthen the unified
administration of affairs concerning tourist guides throughout the
country, to improve the quality standard of tourist services, to protect
the lawful rights and interests of tourist guides, and to promote the
sound development of the tourist industry.
Article 2
The term "tourist guides", as used in these Provisions, refers to those
working personnel who make arrangements for tours and sightseeing for
tourists (including tourist groups, the same below), serve as tourist
guides and interpreters, and provide other services for tourists during
their sightseeing trips.
Tourist guides shall, at the request of tourists, use foreign languages,
the Chinese putonghua or various Chinese dialects, and languages of
minority nationalities, respectively in their tourist work.
Article 3
Tourist guides are divided into three categories: full-itinerary guides,
local guides, and spot guides.
"Full-itinerary guides" refer to those personnel who are appointed or
engaged by tourist agencies (including tourist companies, the same below)
to provide full-itinerary services for those tourists who make a trans-
regional tour beyond the confines of provinces, autonomous regions, and
municipalities directly under the Central Government. "Local guides"
refer to those personnel who are appointed or engaged by tourist agencies
to provide tourist services for those tourists who make a tour within the
confines of a province, an autonomous region, or a municipality directly
under the Central Government. "Spot guides" refer to those personnel who
are appointed or engaged by tourist agencies to provide tourist services
for those tourists who make a tour within the confines of a certain scenic
spot.
Article 4
The legitimate rights and interests of tourist guides shall be protected
by Laws of the State, no institutions or individuals shall be permitted to
interfere illegally with the tourist guides in execution of their tasks.
Article 5
The duties of tourist guides shall be as follows:
(1) to accept the tourist tasks assigned by their tourist agency, and make
arrangements, in accordance with the reception plan, for taking tourists
on a sightseeing tour;
(2) to accompany tourists on a sightseeing tour, explain to them and
disseminate among them the Chinese culture;
(3) to work in coordination with the departments concerned and urge them
to make arrangements for the tourists' transportation, meals, and
accommodation, and to protect the safety of the tourists and their
properties and belongings;
(4) to make the tourists' requests and complaints known to whom it may
concern and provide assistance in making arrangements for such activities
as interviews, informal discussions, etc.;
(5) to answer the questions and inquiries raised by tourists, and assist
in solving problems that crop up during the sightseeing tour.
Article 6
Tourist guides shall meet the following qualifications:
(1) they must be citizens of the People's Republic of China, have a deep
love for their motherland, uphold the socialist system, observe
disciplines and abide by the laws, comply with the professional ethics of
tourism, and serve tourists wholeheartedly;
(2) they must have a schooling above the senior middle school level and
the command of language and power of expression needed for a qualified
tourist guide;
(3) they must be familiar with the tourist business, and possess the
ability of organization in reception work;
(4) they must be in good health, and adaptable to the needs of work.
Article 7
Those meeting the qualifications mentioned in the preceding Article shall
take and pass a qualification examination and go through the registration
formalities before they are permitted to take up the job of a tourist
guide.
Article 8
Graduates of institutions of higher learning who have been assigned to
work in a tourist agency and who have met the qualifications specified in
Article 6 may serve as probationary tourist guides for one year before
they become regular tourist guides after passing the qualification
examination.
Article 9
A tourist agency may, in light of needs of work, advertise for the
engagement of amateur tourist guides from society. Those who have met the
qualifications listed in Article 6 of these Provisions shall present the
relevant certifications, pass the qualification examination before they
are permitted to take up the job of an amateur tourist guide.
Article 10
The qualification examination for tourist guides shall be organized and
administered by the examination committee, which is established with the
approval of the tourism administration department of the province,
autonomous region, or municipality directly under the Central Government,
and be placed under the unified leadership and arrangement by the national
examination committee established with the approval from the National
Tourism Administration.
Article 11
Those who have passed the qualification examination shall go through the
procedures for registration with the National Tourism Administration or
with the tourism administration departments of various provinces,
autonomous regions, or municipalities directly under the Central
Government, and obtain the certificate for tourist guides.
Article 12
The chief duties of a tourist agency in its routine administrative work
relating to tourist guides shall be as follows:
(1) to carry on education in political ideology, professional ethics, the
legal system, and discipline;
(2) to conduct training in tourist business operations;
(3) to be responsible for assessment, reward and punishment work inside
the tourist agency;
(4) to deal with tourists' complaints concerning tourist guides.
Article 13
The tourism administration department may send personnel to inspect the
work of tourist guides. The tourist guides concerned may not refuse such
inspection without justification. Inspectors shall, while executing their
inspection tasks, produce the certification for the inspection issued by
the tourism administration departments.
Article 14
Tourist guides shall, while executing their tasks, wear the badge for
tourist guides, and carry along with them the certificate for tourist
guides.
Article 15
Tourist guides who have carried out these Provisions conscientiously, have
made great achievements in their work, and have distinguished themselves
by offering tourists excellent service, shall be rewarded by the tourism
administration department or by their tourist agency.
Article 16
Tourist guides, who have committed one of the following acts, shall be
punished by the tourism administration department:
(1) those who fail to carry out the various duties stipulated in Article 5
of these Provisions, and cause grave consequences shall, depending on the
seriousness of the cases, be given disciplinary sanctions, and may have
their tourist guides' badges and certificates withheld;
(2) those who unjustifiably refuse to submit themselves to inspection in
contravention of the stipulations in Article 13 of these Provisions shall
have their badges and certificates withheld;
(3) those who have committed the acts mentioned in the preceding two
paragraphs, if the case is extremely abominable, shall, with the approval
from the tourism administration department of the province, autonomous
region, or municipality directly under the Central Government, have their
badges and certificates revoked and their registration as tourist guides
cancelled.
Article 17
Those who have illegally interfered in the work of tourist guides and
caused consequences shall be dealt with by the tourism administration
department in coordination with other departments concerned. The
departments concerned shall give their support.
Article 18
Those, who have not taken the prescribed qualification examination and
gone through the registration procedures in accordance with these
Provisions, shall not be permitted to take up the job of a tourist guide.
With respect to those who, without permission, have conducted activities
of tourist guides and received tourist fees, the tourism administration
department shall confiscate the violators' illegal gains, and may also
impose a fine equal to three times as much, or less, as the amount of
illegal gains.
Article 19
If a violator refuses to accept the decision of penalty by the tourism
administration department, he/she may, within 15 days after receiving the
notification of punishment, lodge an appeal to the tourism administration
department at a higher level; the tourism administration department at a
higher level shall give reply within 15 days after receiving the appeal.
Article 20
The right to interpret these Provisions shall reside in the National
Tourism Administration, and the rules for the implementation of these
Provisions shall be formulated by the National Tourism Administration.
Article 21
These Provisions shall go into effect on March 1, 1988.
关于禁止非医学需要的胎儿性别鉴定和选择性别的人工终止妊娠的规定
卫生部
关于禁止非医学需要的胎儿性别鉴定和选择性别的人工终止妊娠的规定
(2002-11-29)
第一条 为了贯彻计划生育基本国策，使出生人口性别比保持在正常的范围内，根据《中华人民共和国人口与计划生育法》、《中华人民共和国母婴保健法》、《中华人民共和国母婴保健法实施办法》和《计划生育技术服务管理条例》，制定本规定。
第二条 县级以上人民政府计划生育、卫生和药品监督管理等行政部门，按照各自职责，对本行政区域内的胎儿性别鉴定和施行终止妊娠手术工作实施监督管理。
县级以上计划生育行政部门在同级人民政府领导下具体负责组织、协调和管理工作。
第三条 禁止非医学需要的胎儿性别鉴定和选择性别的人工终止妊娠。未经卫生行政部门或计划生育行政部门批准，任何机构和个人不得开展胎儿性别鉴定和人工终止妊娠手术。法律法规另有规定的除外。
第四条 市（地）级人民政府卫生行政部门负责初步审查实施医学需要的胎儿性别鉴定的医疗保健机构，报省、自治区、直辖市人民政府卫生行政部门批准，并通报同级人民政府计划生育行政部门。
第五条 县级人民政府卫生行政部门依法对本行政区域内开展终止妊娠手术的医疗保健机构进行定期检查，并将有关情况通报同级人民政府计划生育行政部门。市（地）级人民政府计划生育行政部门依法对本行政区域内开展终止妊娠手术的计划生育技术服务机构进行定期检查。
第六条 实施医学需要的胎儿性别鉴定，应当由实施机构三人以上的专家组集体审核。经诊断，确需终止妊娠的，由实施机构为其出具医学诊断结果，并通报县级人民政府计划生育行政部门。
第七条 符合省、自治区、直辖市人口与计划生育条例规定生育条件，已领取生育服务证，拟实行中期以上（妊娠14周以上）非医学需要的终止妊娠手术的，需经县级人民政府计划生育行政部门或所在乡（镇）人民政府、街道办事处计划生育工作机构批准，并取得相应的证明。
已领取生育服务证，未经计划生育行政部门批准擅自终止妊娠的，乡（镇）人民政府、街道办事处或县级人民政府计划生育行政部门应当给予批评教育；在未确认事实前，暂不批准再生育的申请。
第八条 承担施行终止妊娠手术的医务人员，应在手术前查验、登记受术者身份证，以及第六条或第七条规定的医学诊断结果或相应的证明。
施行中期以上终止妊娠手术的医疗保健机构，应定期将施行终止妊娠手术情况汇总，报医疗保健机构所在地的县级人民政府卫生行政部门，同时抄送同级计划生育行政部门；计划生育技术服务机构应定期将施行终止妊娠手术情况汇总，报计划生育技术服务机构所在地的同级人民政府计划生育行政部门。
第九条 终止妊娠的药品（不包括避孕药品，下同），仅限于在获准施行终止妊娠手术的医疗保健机构和计划生育技术服务机构使用。
终止妊娠的药品，必须在医生指导和监护下使用。
第十条 禁止药品零售企业销售终止妊娠药品。
药品生产、批发企业不得将终止妊娠药品销售给未获得施行终止妊娠手术资格的机构和个人。
第十一条 医疗保健机构、计划生育技术服务机构应当在有关工作场所设置禁止非医学需要的胎儿性别鉴定和选择性别的人工终止妊娠的醒目标志。
第十二条 县级以上人民政府卫生行政部门应当会同计划生育行政部门制定对妊娠妇女使用超声诊断仪和染色体检测进行胎儿性别鉴定的管理制度，明确规定对妊娠妇女使用超声诊断仪和染色体检测专用设备的技术人员的资格条件及操作要求。
医疗保健和计划生育技术服务机构应制定相关管理制度，切实加强对有关人员的法制教育和职业道德教育。
第十三条 计划生育行政部门和计划生育技术服务机构应当建立孕情检查制度，做好经常性访视、咨询等服务工作。
基层医疗保健机构应当按照有关规定做好经常性孕期保健服务工作，发现孕妇施行终止妊娠手术的，应当定期向所在地县级人民政府计划生育行政部门或乡（镇）人民政府、街道办事处计划生育工作机构报告。
第十四条 新生儿在医疗保健机构死亡的，医疗保健机构应当及时出具死亡证明，并定期向所在地计划生育部门通报；新生婴儿父（母）应当持婴儿死亡证明在48小时内，向当地县级计划生育行政部门或者乡（镇）人民政府、街道办事处计划生育工作机构报告。
新生儿在医疗保健机构以外地点死亡的，其父（母）应当在48小时内向乡（镇）人民政府、街道办事处计划生育工作机构报告；乡（镇）政府、街道办事处计划生育工作机构应予以核查。 第十五条 县级以上人民政府计划生育行政部门会同卫生行政部门和药品监督管理等行政部门，对禁止非医学需要的胎儿性别鉴定和选择性别的人工终止妊娠工作进行年度汇总分析，并向本级人民政府和上级人民政府计划生育行政部门报告。
第十六条 计划生育、卫生、药品监督管理等行政部门应当定期组织开展禁止非医学需要的胎儿性别鉴定和选择性别的人工终止妊娠的检查、监督工作。
计划生育、卫生、药品监督管理等行政部门发现违反本规定第三条、第八条和第十条行为的，应当及时相互通报信息；各有关部门应当依据法律、法规，按照本部门职责，及时、严格查处，给予有关机构的直接责任人和主要负责人以相应的行政处分，并相互通报查处结果。
第十七条 医疗保健机构和计划生育技术服务机构的工作人员非法为他人进行胎儿性别鉴定或选择性别的终止妊娠手术的，由卫生行政部门或计划生育行政部门，根据《中华人民共和国人口与计划生育法》、《中华人民共和国母婴保健法》、《中华人民共和国母婴保健法实施办法》和《计划生育技术服务管理条例》等有关法律法规的规定，予以处理，构成犯罪的，依法追究其刑事责任。
第十八条 非法销售终止妊娠药品的，由药品监督管理部门依法处理。
第十九条 计划生育、卫生和药品监督管理等行政部门及其工作人员，违反本规定，玩忽职守、滥用职权、徇私舞弊、不履行职责的，对直接负责的主管人员和其他直接责任人员，依法给予行政处分；构成犯罪的，依法追究其刑事责任。
第二十条本规定自2003年1月1日起施行。
